We recently moved to Netherlands and applied for a t-mobile home connection on 20 July, opted for fiber connection which my area already has in Ijburg, I was told that it will be connected by 4 Aug as I requested to skip the thinking period of 2 weeks.
Then on 4th August I was told it'll be done by 14th August, then on 14th August it was said it'll be connected on 22 August.
Today is 23rd Aug and I still haven't heard from anyone, the modem package has not arrived and neither has anyone returned my emails since yesterday.
We do _NOT_ have internet at our home as this is our first internet connection here in Amsterdam.
Please tell me what to do in this situation?