Beantwoord

Can't contact chat

  • 19 november 2020
  • 1 reactie
  • 126 Bekeken

I have tried to talk to an agent through the chat for 1 hours now, and the chat keeps kicking me out or tells me that you are not working at the moment or redirect me to mobile chat when I ask for Home service. You really need to fix that chat bot, this is not the first time that this happens for me. 
I completely fed up of the service you provide. I want the cancellation information!! 
 

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Beste antwoord door Sander 20 november 2020, 10:43

Hi @Dliro22,

 

I'm here to help! You can contact us through chat from 8:00 till 20:00. You can reach us from monday to saturday. Here are the other ways to contact us: contact met de klantenservice Thuis

 

You can also place your question here, so that I can help you fix the situation! Added advantage is that other customers here can read your question as well and chime in with options that work(ed) for them. 

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1 reactie

Reputatie 7
Badge +6

Hi @Dliro22,

 

I'm here to help! You can contact us through chat from 8:00 till 20:00. You can reach us from monday to saturday. Here are the other ways to contact us: contact met de klantenservice Thuis

 

You can also place your question here, so that I can help you fix the situation! Added advantage is that other customers here can read your question as well and chime in with options that work(ed) for them. 

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