Beantwoord

Cancel my order

  • 6 januari 2021
  • 1 reactie
  • 113 Bekeken

Hi! I ordered the home internet yesterday over the customer chat service. However, it was a mistake and I want to cancel the order. There is the 14-day reflection period. I wish to cancel the order immediately. I can't reach the customer service number. What can I do please? 

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Beste antwoord door Jason 8 januari 2021, 14:55

Hi @duher, welcome to the Community!

I'm sad to see you leave, but it's always your decision and I fully respect that, naturally!

I've cancelled the order, you'll receive an email regarding the termination. If there's anything else I can help you with, please don't hesitate to ask. Should you decide to have second thoughts, know that you're always more than welcome to rejoin the club.

Stay safe and healthy!

Bekijk origineel

1 reactie

Reputatie 7
Badge +7

Hi @duher, welcome to the Community!

I'm sad to see you leave, but it's always your decision and I fully respect that, naturally!

I've cancelled the order, you'll receive an email regarding the termination. If there's anything else I can help you with, please don't hesitate to ask. Should you decide to have second thoughts, know that you're always more than welcome to rejoin the club.

Stay safe and healthy!

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