I have just realized I have a tracking number from PostNL, but their tracking website says "Shipment is expected, but it is not yet in sorting process" and also "The sender has registered your package with us, but has not yet delivered it to a PostNL location"--but it also says delivery is expected October 4 (2 weeks ago!) So obviously I'm confused. Where is my Router--does T-Mobile still have it or Post NL?
Beste antwoord door Piotr
Hey @RoryStott. Thank you most kindly for writing in and hope you are well today.
Did you receive a note from PostNL with the pick-up location? As I see in our system, the package is on the way back to us. As soon as it returns, we can send you a new package as soon as possible. Looking forward to sorting this out for you as soon as possible!