Beantwoord

DSL connection Issues


Hello,

I tried to call the customer support, but after 10-15 minutes of no response I hanged up.

I have the following problem with my DSL connection installation:

I have found a proper socket in my apartment and I have installed everything according to the instructions.
However, there is still no connection (WAN flash is not blinking). See attached pictures.

What can be the problem? Can technician fix it?

Kind Regards,
Leonid
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Beste antwoord door Brian 30 november 2017, 15:22

Hi Leonid, I immediately checked the status of the line for you and I see that we already contacted the grid operator to check the incoming line to solve the issue! If you have any more questions I'll be happy to help!

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Reputatie 6
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Hi Leonid, I immediately checked the status of the line for you and I see that we already contacted the grid operator to check the incoming line to solve the issue! If you have any more questions I'll be happy to help!

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