Beantwoord

I have returned the equipment but T-mobile tries to charge me

  • 15 oktober 2020
  • 1 reactie
  • 109 Bekeken

Good day,

I have called twice already. It was said to me first time that equipment arrived at 3d party warehouse as I understood. Second time I called because there was an attempt to charge my bank account. The guy told me that he will issue a credit note. A few days ago, it was again an attempt to charge my account that I refuse every time. Can you please make sure there will be no more attempts anymore?

Thank you! Natalia

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Beste antwoord door Cal 19 oktober 2020, 10:55

Hi @Natalia Roshchina, thanks for alerting me about it! I can write a long story, but the answer: I'll take care of it! :wink: I'll make sure you'll receive no more alerts from us, and that everything is corrected. Thanks again for returning our equipment. I'm sad that you're leave us, but despite this I wish you the best of luck and hopefully we can do more for you in the future! :smile:

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Hi @Natalia Roshchina, thanks for alerting me about it! I can write a long story, but the answer: I'll take care of it! :wink: I'll make sure you'll receive no more alerts from us, and that everything is corrected. Thanks again for returning our equipment. I'm sad that you're leave us, but despite this I wish you the best of luck and hopefully we can do more for you in the future! :smile:

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