My internet was to be activated on 21st August. To date I can't access internet and the Internet button ain't blinking. I do not understand dutch well so kindly assist.
Beste antwoord door Brian
Hi @Afwamba, we’ll see to getting you online as quickly as possible! Thank you for the pictures, is this the connection where the cable comes in from the outside? It’s not 100% in the picture if this is the main connection (ISRA-point) or a split off connection from the main one. I checked the connection on our side and I cannot read the modem so it’s currently not receiving a signal. Just a check but you have connected the modem with the supplied ‘DSL’ cable in the right port? If there are other connections/wall sockets available then you coud try those. If none seem to work then let me know, I’ll send over a mechanic free of charge to get everything set up!