I moved to a new place 2 weeks ago and have been waiting for an internet connection since.
Yesterday was the installation date, however the internet is not working. I was on the phone with a very helpful person from customer service and he informed me that there seems to be an issue on KPN side and that they would contact me.
I didn’t get any text, call, email etc. How do I know they are coming to fix anything?
How long does something like this normally take? Is there any place at KPN I can call, or check a status of what is happening?
I work in a highly critical job and internet is a must for me to be able to do my job. It’s becoming frustrating having to wait so long without internet in the 21st century. I am worried that I have to wait too long for anything to happen.. I’m already regretting not going with Ziggo.
Beste antwoord door Cal van Odido
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