Beantwoord

Lijn wordt aangevraagd status without information

  • 11 februari 2020
  • 2 reacties
  • 181 Bekeken

Hello,

I have ordered T-Mobile fiber package at beginning of January, with hope that everything will get sorted by beginning of February. At 23rd of January, somebody from KPN came to replace current fiber end point to other one. There was some confusion in the status of it, which got solved on 24th. From this day T-Mobile Thuis website is displaying “ Lijn wordt aangevraagd “ status without any information or expected dates. As I dont know how long this status will stay, I cannot make Guidion appointment. Is it possible to ind out what it causing such long delays, as I just moved to the house, so I have wired internet at home at all. 

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Beste antwoord door LukasMa 12 februari 2020, 09:51

Well I am not sure if this topic helped, but yesterday I got contacted to make an appointment. Consider this issue closed. 

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2 reacties

Well I am not sure if this topic helped, but yesterday I got contacted to make an appointment. Consider this issue closed. 

Reputatie 7
Badge +11

Thank you for the update @LukasMa. I’m happy to read that you were able to schedule an appointment with the T-Mobile installation partner. 

 

 

 

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