Connected modem to DSL socket but internet is not getting connected. Globe light is switched off. Tried to connect to all DSL points in home. Attached is photo of mini plug KPN available which is connected to modem .
Can someone please help in this. Activation date was 15th May .
Attached is picture.
Beste antwoord door Waqqas
Bekijk origineel
+15
Hello
Have you tried both ports left and right of the KPN box? Other end goes in the DSL port.
Yes tried both .There is light just next to power light that blinks for 1 min and goes off in both the ports. Don't understand now what to check.
+15
If the KPN ISRA is not working than a KPN mechanic has to look at the problem, wait for a moderator to reply, they'll help you.
Hey
I see that you've contacted my colleague and made an appointment with an engineer for tomorrow. Don't worry! The engineer will help you and install the modem. Could you let us know how you've experienced the appointment?
Also my contact if this need to be required for KPN is XXXX
Moderator edit: please don't add personal info to a public post, thanks!
Please help to get it resolved faster.
Milind
Will be helpful to TMobile community if this problem is resolved as soon as possible
Rg,
Milind
+16
Hi
If I can help you with something else, please let me know. I'd be more than happy to help. Good luck! 😄
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