Hello, I'm sorry for English
My klantnummer : KJD30985
I was supposed to receive MODEM last Monday (5th/Oct).
I stayed at home on the day, But nobody didn't come to my house.
And it was delayed and delayed again, eventually the MODEM is not reached to me still yet.
Could you please check what was happend on the delivery ?
Can I take the MODEM at the off-line store ?
I can’t take a day-off anymore to take the MODEM
Normally I'm working at my office and nobody in my house during working hours.
Beste antwoord door Brian
But no worries, we’re going to send the package again an you’ll receive a new e-mail within a few days when the package is heading your way. If you cannot be home at the new date then the package will be delivered to the nearest post office again. You can check the status through the Track & Trace code you will receive in the e-mail.