I submitted a subscription for mobile and home internet on the 1 of april and i still cannot use it. I have been patient so far but i need internet with you or another provider. The Guidon tecnician came on the 8 of april saying that in 2 days internet would have worked….clearly was a bullshit. I have already called and open chats more than 3 times and the only solution is unlimited data from my mobile which is not ideal because does not allow me and my partner to work at the same time from home and it just frying my mobile which i am still paying of course with you. So we are losing money and fucking up our phone which we need to works. i think it is not fair.
I had enought of all this and i need internet. Should i cancel the subscription and go for another provider? KPN told me that on Monday i could have all fix with a technician coming….what's the problem with you guys?
Beste antwoord door Brian