I just moved to my new apartment and the previous owner used Ziggo, which means that there is only coaxiale cable, there's no ISRA point in the apartment.
Is it possible to get a technician to come and install everything? If that's the case, how?
Thanks in advance,
Beste antwoord door Sander
Thanks for your order! Since you were able to place an order, we definitely can provide you with internet in your house. The connection point (ISRA) is owned by the house-owner. So it's possible the previous owner dismantled it. If possible, you can ask them for the location. You can also check with your neighbours where the ISRA is located, like Pieter mentioned. It's very likely to be in the same spot in your house. Look for something like this:
If it has to be restored or newly placed, it could take some time or money. The network operator will have to be send to your house. The technician will give you the options, after which you can choose. Worst case scenario: € 300-400,-. Best case: connect some wires and all is ready. Once the line is activated we'll request a technician for you. The good thing about a (new) ISRA is that you'll have a choice for a provider, without the ISRA there's only one provider to choose.
Good thing you're looking into this now, this prevents some surprises further on!