Yesterday I started my t-mobile thuis internet and I’m very happy with it. However, the old provider (ziggo) is not stopped yet, and I hoped they would stop at the same day, so that I would not double pay.
Can you help with this?
Beste antwoord door Jason
@alex-uta That is quite strange considering the fact that we have a completed transfer-file in our system which has been accepted by Ziggo. Ooh well, guess sometimes technical disruptions also play a part in the transfer service! Really sorry you’ve been inconvenienced by this. We can’t reimburse other provider’s monthly payments. What I am willing to do however, is reimburse the first week of our contract. Thanks so much for your patience and cooperativeness! Much appreciated!