Router is not powering on

  • 1 december 2019
  • 2 reacties
  • 210 Bekeken


I am having problems with my router. It seems as if it is not getting any power. i have already switched outlets and ensured it was “on”. it is the Huawei model HG659. Is there a way to do an in store exchange?



2 reacties

Reputatie 7
Badge +7

Hi @mlgarrett12 

If your router is not powering on than you can indeed ask for a replacement. Just get in touch with the customer support and they will send you a new one.

Don't forget to return your current modem after you receive the new one otherwise you will receive a fine.

Reputatie 4
Badge +4

Hi @mlgarrett12,


Did everything work out with your router? If not, I’m here to help you out just like @Waqqas:smile: