I lost my connection. The Wi-Fi is on (green light for 2.4G and 5G) but no internet.
when I tried to use it, I got a "no connection" error.
his is very frustrating given the work from home, I tried to reboot the box (T-50) but the issue is still going. I live in Amsterdam.
thanks in advance
Beste antwoord door Jason
I see you've already been in contact with our Social Media department (Twitter) and our colleagues have forwarded your case to the technical department. The grid operator has been instructed to solve the issue, sorry for the inconvenience. The current processing time lies between three to six days, please keep in mind that the operator (KPN) might call anonymously, should an appointment be required.
If there's anything else I can help you with, please don't hesitate to ask.
Stay safe and healthy!