Beantwoord

internet connection disappears randomly

  • 16 February 2021
  • 1 reactie
  • 28 Bekeken
S

Hi there! 

Since the activation of our abonnement (14/02), the internet connection disappears randomly throughout the day, the world icon turns off, then it becomes red and eventually it turns green again. With 4 people in the house working and doing exams it is quite frustrating to experience this. 

Is there anything that can be done? 

We are in Amsterdam- Geuzenveld area. 

 

Thanks in advance for your help!

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Beste antwoord door Demi van Odido 19 February 2021, 15:34

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1 reactie

Demi van Odido
Rank
Reputatie 7
Badge +8

@SofiaMalokaj Welcome at the Community! I see that you already planned an appointment with the technician from Guidion on February 21th. I'm sure that after this appointment the Internet will be working great again! :muscle_tone2:

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