I have the internet from t-mobile (50mbit/s) now around 1 month at home.
The first 2 weeks the connection worked fine, but now every 2 minutes the internet connection is lost for 1 minutes or a little bit more.
When this happens i have to re-connect my laptop with the wifi, then it works again for maximum 20 minutes.
After the 20 minutes the same error occurs.
This issue happens with my computer or tv too, both connected via cable directly to the HG659.
I did a reset of the HG569 -> no change
I check the internet uptime on the webinterface -> after each connection lost uptime is on 0 again.
this means it's not a issue on my devices.
If i do a speedtest via cable and wifi sometimes its arround 4mbit/s and sometimes 15mbit/s.
-> I booked 50mbit/s.
So it's not possbile for me to play online games (cause of the abort connection every 2 minutes - THE WHOLE DAY)
So i can't use the internet - its a fight to surf, download, watch movies or play games!
sometimes the HG569 page shows after connection error with the message "checking internet conection..."
Somebody please can help, cause im paying money for nothing.
Thanks
Beste antwoord door Brian
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