Terminate contract

Hi @sumanthk2006, in order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP). Can you please send me a private message so I can give you further instructions?

@sumanthk2006 

There should also be an option to just buy off your contract from 9 July to end of September I guess.

From 9 July because there will be a 1 month cancellation period so your contract will actually end 1 month later.

@Ginny ?

@sumanthk2006 

You'll pay for all the remaining invoices till end September in one payment.

@sumanthk2006 

Let's wait for a moderator to reply so they can tell you the exact costs etc.

Hi @sumanthk2006, no worries (sorry for the belated response!): as long as you can provide us with your new working contract, we’ll make sure the subscription ends on August 9th. You may add the contract to a post in this topic, but please make sure to black out any personal details (name, address, BSN etc.). Thanks in advance; I’ll make sure to keep checking this topic every couple of hours! 😊

Thanks so much @sumanthk2006! This definitely helps; I'll add this page to your customer profile and make sure to process the cancellation. 

One last check: are you 100 percent sure that the end date should be August 9th? Your contract states that your date of commencement is set on August 1st.