I have easily over 40 days trying to make my TV working with my own router (UDM). I’ve read hundreds if not all the posts on this subject and followed all the advices but TV still fails starting with my UDM.
UDM connects directly to the media converter and goes further to my Netgear managed switch. From UDM, a direct connection to the T-mobile STB.
Clearly understood in a post that the new T-Mobile TV is not requesting VLAN 640 and will be the only solution to get my TV working. So I have sent back my old Interactive TV STB and updated my subscription to the new T-Mobile TV. Received finally a new Amino Aria 610x. TV service works fine with T-mobile T50 router but not with the UDM. Calling T-mobile does not help as customer service connection with back office is quite poor, CS is also not trained for this questions, so had to get back reading other posts.
Luckily found similar issue
To make it clear, I am not trying to use my UDM just for fun, but it is a must according to the KNX programmer that set up all my home functions.
Apologies for the long description, bottom line and main question. Is there any clear solution to make my TV working with the UDM or not ? I acknowledge using my own router is legal but support is not being offered by T-mobile. Nevertheless a clear indication wether is possible or not should be available, so many hours spent for a paid service is not fair. If affirmative in which conditions is this possible. If negative at least I’m clear and have to look other alternatives solutions.
I would appreciate a quick reply.
Beste antwoord door Boris