The problem is that, when I call to KPN to change it, they tell me that they can not do this because I am not their client so they can not see my data, the solution is call to Tmobile to solve it.
And when I call to Tmobile they tell me that I have to call to KPN to change the appointment, because they cannot do that
And now,after two days trying to change an appointment I am in the same situation... I don´t know what to do
Beste antwoord door Hidden.nldBekijk origineel
Yes frusterating! You can not call KPN because you don't have the correct number. The numbers on the internet are from ISP KPN and you need a other department. Only T-Mobile can contact KPN Wholesale to change that.