Beantwoord

Fiber optic request without changes since August

  • 6 December 2022
  • 1 reactie
  • 51 Bekeken

In August I left my request for fiber optic connection in Zaandam with planned delivery in October. I haven’t heard any updates since then - I even didn’t receive any cancellation notice of scheduled visit in October. I know that KPN is installing fiber optic in my building and they already switching people to that.

I’ve tried to contact customer support without any success, so I’m asking here - are there any updates about my request and why T-mobile cannot communicate them?

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Beste antwoord door Waqqas 6 December 2022, 19:29

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1 reactie

Reputatie 7
Badge +20

Hello @chechenev 

What is the status in your My T-Mobile account? In a building with multiple appartments things could take longer because they'll need permission of neighbours to let the Fiber pass via their appartment.

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