Installation was done by Guidion technician on Thursday 14/7 but was incomplete.
The PON led on the ONT box is continuously blinking and there is no internet connection.
Called customer service and was transferred to the department responsible for the fiber optic connections and was told they were fixing the problem and will take 48hours.
It is now almost end of Saturday and there is still no internet. Can someone help as we are unable to complete our work (working from home)since Thursday?
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