I have the internet package in my house from 16/07 but still i dont have internet connection. Normally it should work but still nothing. I checked the main kpn's connections and still nothing works. I called to arrange an appointment with a Gidion engineer and I have to wait up to mid of August. So more than a month and still not internet. So i have to use mines and my wifes mobile data in order to do my job.
I have informed the T-mobile that probably they should activate the line from the external cabinet but i dont get any response. I am not going to pay the invoice from the moment it will be more than a month from the moment i have received the package and i dont have internet.
Please or give me some unlimited subscription to my mobile or my wifes that we are both havingT-mobile or just tell me to go to another service provider if you cant respect our agreement.
Please i am waiting your response.
Beste antwoord door BrianBekijk origineel
You mention your mobile subscriptions, do you both have a T-Mobile one? I don't see a mobile subscription at your address but if you could send me the 06-numbers if this is the case then I can provide you with a code for 7 days unlimited internet to bridge the period until the mechanic arrives! You can send this through a private messages on this forum.
You also don't have to worry about the subscription costs, you can send me a message once you are online and then I will reimburse everything for this past period. We are going to make sure you are online as fast as possible asteris!