Good afternoon everyone. After vain attempts to somehow move the situation off the ground, I decided to write to the forum. We moved to a new location over a month ago. The owner took the equipment of his provider and we decided to use the Internet from t-mobile. We ordered the installation of fiber optic communication on 14/07/2022, the package arrived around 20/07/2022, and they promised to install it on 26/07/2022. After clarification, the installation date has shifted to 03/08/2022. The installer arrived, and did a few manipulations that you can easily do yourself if you provide brief instructions. He said that there was no signal on the fiber, that this problem would be fixed within 2-3 working days, and they would call us. Still no calls or internet.
What do we have now. At the place of residence, catastrophically poor mobile communications and mobile Internet. My daughter is wasting time without online language and other classes. My wife is losing her salary without an online job. I`m losing my work skills without evening classes.
On the phone, we are told that our application is marked as a priority. But in fact, they cannot even tell us whether there will be Internet at all and name the date of its appearance.
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