Beantwoord

What should i do now?? (orderstatus)

  • 27 April 2018
  • 2 reacties
  • 193 Bekeken

Hello,
I had asked for a wifi package about 2-3 days ago but i get this message all the time that there is something wrong with the payment system and T.mobile will have a look at the problem and let me know. but till now i haven't heard anything from them and i don't now what should i do next. any help will be appreciated.
You can see the screen shoot in the attachment below.
Regards,
Zarmina
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Beste antwoord door Brian 29 April 2018, 09:47

Bekijk origineel

2 reacties

Reputatie 5
Hello and welcome to the T-Mobile forum,

Today is a national holiday, so the customer service is not as responsive as usual, plus it's almost weekend.
The best thing is to call with customer services via 0800 - 0092.

Kind regards,
Reputatie 7
Hi Zarmina, it looks like my colleague already answered your question through Facebook on the 28th. If you still have any questions then I'll be happy to help!

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