Beantwoord

Zyxel T50 installed with Wandcontact but no "Globe" light....

  • 25 September 2020
  • 30 reacties
  • 507 Bekeken
S
  • Snevy
  • is een Top Poster
  • 16 reacties

Hi…

Connect the T50 with Wandconnect to the wall but weirdly the “Globe” does not light up.

I think I used the DSL cable to connect correctly though.

Can you advise what might be the problem? Is it possible that the the socket on the wall does not function? Thank you

 

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Beste antwoord door Waqqas 25 September 2020, 21:21

Bekijk origineel

30 reacties

S

Thank you.

If it turns out to be no signal...should I find T-mobile technician or KPN to do onsite support?

 

S

I tried as you suggested..and failed.

I am afraid no signal comes into my flat..

Can you suggest what I should do next?

Thank you

Waqqas
Rank
Reputatie 7
Badge +15

A moderator will reply hopefully, they can check what to do next.

Welkom op de Odido community!
Cal van Odido
Rank
Reputatie 7
Badge +4

Hi @Snevy,

Thanks for alerting us about the lack of signal! It looks like you've done everything right with the help of other respected community members. Since I am able to take over some of the tasks of our technical department, I immediately send a request to KPN to check out your connection. Please keep your phone at hand, and make sure to pick up anonymous calls since KPN will call you today, or tomorrow at latest. Feel free to let me know if there's anything else, and I'll surely try to find a way to solve it! 

Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
S

Cal, thank you. I have booked a time with KPN..Hopefully KPN can help me to solve this headache this Thu. 

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