Beantwoord

Final bill settlement not received

  • 5 December 2022
  • 2 reacties
  • 23 Bekeken
M

I cancelled my Wifi Subscription with T-Mobile on 10th September 2022 and it’s been more than 2 months final bill is not settled and on website it shows as Paid. 

I called customer service multiple times but and they told I will receive money by Friday (2nd December 2022) but today is 5th and amount is not yet credited to my account.

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Beste antwoord door Cal van Odido 6 December 2022, 11:15

Bekijk origineel

2 reacties

Cal van Odido
Rank
Reputatie 7
Badge +4

Hi @Manoj Fulwani, thanks for posting a topic about this, this is certainly solvable! I am also surprised that you have not received the final settlement yet. I am determined to quickly transfer the money for you and that is why I have opened an inquiry for the financial department with the specific request to manually transfer you the funds. Usually it takes them about a week to handle the inquiry. 

I'll keep a close eye on it for you to make sure that you get what you deserve, this will be the final chapter!

Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
M

Thank you for looking in this will wait for the final settlement payment.

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