1PLAY.NL somehow added a subscription to my bill for €20/month for a game ! My husband has the same. We never agreed to it (I use my phone for work), and I imagine this is flying under the radar because parents are paying bills for their kids, see a game charged, and think nothing of it. Meanwhile this 1play is making €20/month off everyone.
I called T-Mobile, they can’t help because it’s “technically legal” (they say), and they have to pay the company the subscription fees. 1play isn’t picking up their phone (or they do, but are putting the phone down and you can hear the “office” noise), they don’t respond to emails, …
Anyone else experiencing this? What can we do? More people than us must be getting scammed. There are laws that are supposed to protect consumers from online purchases. We’re supposed to agree to them, knowingly. If a company is breaking these laws, why are T-mobile, KPN, etc. partnering with them? And where is the regulating body to protect us?
Beste antwoord door WaqqasBekijk origineel