Beantwoord

Repalce Huawei modem

  • 8 November 2023
  • 4 reacties
  • 43 Bekeken
N

Hello Team, 

 

I am a client for almost 5 years now and from the start I was given a huawei modem.

Lately I noticed some connection problems and I would like to ask if it is possible to replace the modem with a newer zyxel T-56? 

 

 

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Beste antwoord door Demi van Odido 9 November 2023, 14:26

Bekijk origineel

4 reacties

Demi van Odido
Rank
Reputatie 7
Badge +8

Hi @Nithin , what awesome to read that you’re with us for a long time! 😍 I see indeed that you have an old modem. I have swapped this now for a Zyxel T-56. You will receive this within a few days. Hopefully this solves the issues for you and if you still need any help after receiving the modem, I’m here to assist you.

N

Thanks @Demi van Odido for the quick reaction and ordering a new one :) 

N

@Demi van Odido do you know when i would be receiving the new modem ? i still dont see anything in my profile 

Ishana van Odido
Rank
Reputatie 5
Badge +3

Hi @Nithin, no worries! I have checked it and everything is running smoothly. There is an update from yesterday that it is being processed by the parcel service. You will receive an email with a track & trace as soon as possible. Have a nice day! 😊 Greetings, Ishana

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