I was able to log in to Odido and I see my mobile subscription however when I try to connect my internet subscription I get the following error: Er is een fout opgetreden, probeer later nog eens.
I retried many times and it still doesn’t work. I have seen in other topics that is can be solved by disconnecting?
+9
Hi
I'm happy to help you with this. I immediately went to check for you and saw that there was still an inactive subscription linked to your account. I have linked everything loge at the moment. If all goes well, you should be able to re-link both subscriptions now. To be sure, please do this in a web browser and not in our app. Can you let me know if it worked? Thanks in advance!
At first it seemed like it worked connecting my internet but then it didn’t appear in the overview and then I tried the phone that gave an error and then I retried the internet and that again gave the error
+9
Hey
I have disconnected the old subscription again so you can link your mobile subscription.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
