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Moving abroad - cancel internet subscription

  • 1 May 2024
  • 3 reacties
  • 28 Bekeken

  • heeft eerste post geplaatst
  • 1 reactie

I 'm moving abroad on 31 May 2024 and I need to cancel my internet contract. Can someone help me out?

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Beste antwoord door Tommie van Odido 2 May 2024, 10:57

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3 reacties

Reputatie 7
Badge +9

Hi @lirohe, welcome to our community!
Thank you for contacting us. I'll be happy to help you. It is important that you send us a proof of removal. If we receive a valid relocation certificate, we can cancel your subscription with one month's notice. A proof of move is an official document:

  • A notice of termination from the landlord
  • A contract of sale of a house
  • A rental or purchase contract from the new address
  • A registration certificate from the municipality (GBA)

 

Hi, thanks for your message. Should I send you the proof of move through this media or should I send you to a some email? 

Reputatie 7
Badge +5

I am sorry @lirohe, that should be clear! If you want, you can send these document(s) via social media. You can reach us via X/Twitter or Facebook, as documents like these are save in a private conversation. In this case, please also share your zip code, house number, date of birth and the last four digits of your bankaccount. What you can also do is load up these documents via Wetransfer and share the link with me privately, by sending me a private message. Thanks in advance!

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