Beantwoord

Probleem met het T-mobile thuis account

  • 19 April 2022
  • 6 reacties
  • 58 Bekeken
B

I have a problem with my T-mobile thuis account. After logging in, there is a message that the order has been canceled.

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Beste antwoord door Waqqas 19 April 2022, 19:34

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6 reacties

Waqqas
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Reputatie 7
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Hello @Baconator 

Have you ordered T-Mobile Thuis and do you now see that your order has been cancelled or do you allready have T-Mobile Thuis and this message appears?

Welkom op de Odido community!
B

I ordered first, then canceled because I moved to another city. I have been connected to the internet for a month, but I cannot log in to my new account. Same e-mail address.

Waqqas
Rank
Reputatie 7
Badge +15

I guess the old subscription is still linked to your e-mail, a moderator can fix this for you.

Welkom op de Odido community!
B

So what do i have to do now?

Waqqas
Rank
Reputatie 7
Badge +15

@Baconator 

A moderator will reply here, you just have to wait 😊

Welkom op de Odido community!
Lisa
Reputatie 7

Hi @Baconator, thanks a lot for making this topic! Can you please send me a private message (by clicking my name) with your zip code, house number, date of birth and the last four digits of your bank account number? This way I can check what's going wrong at the moment. I love to help you with this! 😁

Vanaf 21 januari 2023 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht!
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