Why am I still being charged for a new month after my contract has ended?

Hi W.G., welcome to our Community! I hope you're enjoying your time back in the U.S. I looked into your accounts and I'm happy to clarify things. Your subscriptions were canceled, so that's all settled. However, you were still under contract, so there was a cancelation fee of 50% of the total costs that you would've had until the end of your subscription. You can see that in February you only had part of the monthly costs as they were settled for only a short period of time when the subscription was still active in February. This month you received the cancelation fee, not charges for a whole new month. I see that my colleague already announced this in an e-mail earlier in January as well. Did you not receive this e-mail?

With these last payments done, everything is settled, and you will not receive any more charges. I hope this clarifies everything, but if you have any questions, please feel free to ask. Otherwise, I wish you a great day and I hope you're having an amazing time back in the U.S.! 😄