Reacties geplaatst door FlorentB_FR

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

I'll keep looking at the MB and the HG659 behaviour for a few days, and I suppose the next step will be to request a replacement for the HG659.  

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

Hi Pieter, That's a lot of questions ! About the LEDs on the MC, nothing's wrong ( The FO is Orange because we have the 1000M, green is for 100M). No IP assigned in our LAN inside DHCP range. speed measurements are done via cable (last ones average = 600down/950up). We’re not using IPTV and we’re not using the phone (it's really sad there's no subscription without TV and phone...). We don't have our own router, we only have t-mobile HG659.  

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

Hello, I'm still facing some issues after the reset of the media converter and the HG659. Tested with both dip switch setting (3&4, 1&6). LEDs on the media-converter looks good when the disconnect happens, but it really looks like the HG659 is freezing.  

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

Hi @Jason, How do you reset it ? For the dip-switches : all down except 3 and 4

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

And in the end it didn't work, we still have the same issues

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

No problem today, seems like the firmware was the cause.

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

Hello, It's not about connecting with wifi or cable, the modem loses internet, and from what I saw today when trying to reach it by multiple means (wired/wifi), it seems more than just an internet issue, it's as if the whole modem is freezing, even if most of the lights are still on, only the internet one shutting down. Really odd that nothing is logged though, I would have loved being able to pinpoint the problem to make it easier to solve with t-mobile. I'll try the factory reset tonight before going to bed, as yes, it really seems like some issue with the firmware/latest updates.

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

Changed cable desactivated IPV6 I'm not using additional router/switches  I'm waiting before doing a factory reset as I’ve got bad experiences with factory reset going wrong, that's the last thing I'll try,

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FlorentB_FRis een Top Poster
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Instable internet connection - intempestive disconnections

Hello  @Waqqas , Fiber. Sorry, what is a mediaconverter ?  The little box where the fiber is plugged ? The ethernet cable between the little box and the router is the one provided by T-mobile ~2 years ago, we don't move it, so it should'nt be damaged.

19
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