Reacties geplaatst door Artprots

3 Reacties

B
Brittois een Top Poster
gevraagd in Bekabeld Internet

Internet Upload Speed slow Haarlem

Hi@Britto @Artprots, we had a disturbance in the region of Haarlem but this has been resolved yesterday. If you are still experiencing problems then a reset of the modem and media convertor will solve the issue. If this isn’t the case then do let me know! Thank you. In my case situation has been mitigated,

8
Piotr
4 jaar geleden
B
Brittois een Top Poster
gevraagd in Bekabeld Internet

Internet Upload Speed slow Haarlem

Hi@Britto, We're on tyhe same side as you - we want you to receive the speed of 100/100. The call we refered to was from Guidion. I see tyhey called you recently and were able to come by today. You see, we take this seriously and want to fix this asap! Unfortunately our mechanic wasn't able to fix it, since the problem seems to be in the network. Therefore we assigned the case to the gridoperator. Either they'll call you for an appointment to check the accesspoint OR they'll fix it at a central location. In the last case, we'll update you by e-mail. Fingers crossed for a quick resolution!Just got question from my colleague about experience with T-Mobile fiber.So KPN has another customer now.

8
Piotr
4 jaar geleden
B
Brittois een Top Poster
gevraagd in Bekabeld Internet

Internet Upload Speed slow Haarlem

Hello, I have exactly same issue with upload in Haarlem 2033 MZ. Connection by fiber. Down speed is fine. But upload just 1 Mbit. What is ETA for the fix of issue?

8
Piotr
4 jaar geleden

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