Reacties geplaatst door domenicarosa

9 Reacties

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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

[quote=Pilovali]You gotta wait a few days, the speed will slowly increase to about 37 Mbps. It was first about 8 Mbps, so it is indeed slowly raising.[/quote] let's see if it goes up. Thank you for your time.

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

[quote=Pilovali]Could you do an other speedtest? I'm curious which results you have now. I think the modem is still 'training', speed should be around 12 Mbps according to your modem (make sure TV is off!). [/quote] I've got 10/11 Mbps on wifi. So the speed corresponds of what the modem panel says, but nonetheless it's not 37Mbps.

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

[quote=Pilovali]It says there is a maximum of 37 Mbps available at your address (T-Mobile doesn't do bonding, only KPN and xs4all does). It can take a few days until the speed goes faster on DSL, your modem is communicating with the phone exchange to find the fastest speed. If you would login to your modem, you find somewhere (I have no DSL, so I don't know where to find the details exactly) the connection information like attainable speed, signal loss etc. If you know how to login into your modem, are you able to take a screenshot of it? Kind regards,[/quote] [img]https://uploads-eu-west-1.insided.com/tmobile-nl/attachment/c7cc599c-8cc9-45b7-8c40-ea6620ea218c.png[/img]

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

[img]https://uploads-eu-west-1.insided.com/tmobile-nl/attachment/7eeb92f2-de02-4244-b52c-4e5e5396b054.png[/img]

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

KPN guy came in this morning and finally connected the line. Now I have internet but is terribly slow, even with ethernet cable. I can't even reach 8/9 MBit/s. I have subscribed for a 50, with expected maximum speed of 38, not even close to a 8 Mbit I get. I am really disappointed by T-mobile service. Thinking of change provider.

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

[quote=Cheyenne]Hi there [user=438715]domenicarosa[/user]! Just to clear things out, I've checked what the status of your ticket is. Luckily I can see that grid operator KPN is working really hard to get your connection fixed. We are currently waiting on their next update. Once there is any good news that we can share with you, we will do that immediately. Thank you so much for your patience! :blush:[/quote] Haven’t heard from KPN yet. There is a way to contact them directly? It’s been almost a month since I signed my contract with t-mobile, but still no service at all.

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

No internet connection yet...

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

I've called the customer service. They opened a ticket. Let's see.

16
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4 jaar geleden
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domenicarosa
geplaatst in Van bestelling tot installatie

dsl issue

Hello, I've plugged the DSL modem into the line 1 of the ISRA point. [img]https://uploads-eu-west-1.insided.com/tmobile-nl/attachment/41c2ea7a-21f8-4d34-9308-7db1067fd57c.jpg[/img][img]https://uploads-eu-west-1.insided.com/tmobile-nl/attachment/6b419079-8a3c-479b-98f0-6f1fac2eac9c.jpg[/img][img]https://uploads-eu-west-1.insided.com/tmobile-nl/attachment/2e5fd6fc-526e-46ec-b8f9-8571876ca175.jpg[/img]

16
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4 jaar geleden

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