Reacties geplaatst door OnurKucukkece

2 Reacties

O
OnurKucukkeceheeft eerste post geplaatst
gevraagd in Bekabeld Internet

It has been a month I subscribed and there is still no Internet and I cannot cancel my subscription

Hi, I received below email from your colleague on 21st of August. I thought my contract would be cancelled for free but instead I received an invoice of € 85.32 yesterday and I checked the website, the service seems still active. Can you please cancel my subscription and also the invoice I received yesterday? [quote]Dear Onur, Today we have spoken to each other by phone about your complaint on "het Klachtenkompas". I'm glad we have come to an solution. We have agreed to cancel the order without any costs for you! Would you be so kind to close the complaint on "het Klachtenkompas"? If you have any questions regarding to this you can send an direct reply to '[url=mailto:klantenservice@t-mobilethuis.nl]klantenservice@t-mobilethuis.nl[/url]'. Kind regards, Marcel Klachtenmanagement T-Mobile Thuis[/quote]

4
Brian
Odido
4 jaar geleden
O
OnurKucukkeceheeft eerste post geplaatst
gevraagd in Bekabeld Internet

It has been a month I subscribed and there is still no Internet and I cannot cancel my subscription

I still have no Internet and customer service cannot tell me a date about when it will be fixed. And seems like no one gives a damn in this forum either. What a wonderful customer service...

4
Brian
Odido
4 jaar geleden

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