Reacties geplaatst door zaidchauhan

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zaidchauhanis een nieuwe Poster
gevraagd in Bekabeld Internet

How to schedule appointment after registering for fiber optic internet

[quote=Geniva]Hi [user=444289]zaidchauhan[/user], I see that you have already chosen to skip the reflection time. Great! This means the installation process starts faster! Our fiberglass installation requires a technician as a standard. He will contact you to make an appointment. You don't have to do anything else for this. You will receive your installation package at home a couple days before the agreed installation date. So dont worry, and let us do the work for you! :wink:[/quote] Hi, Thanks for the reply. This seems that, it will going to take some time. I am getting keys on 1st October and interested to have working internet from 2nd October. Am I expecting more? New to Netherlands and just curious why it should take that long for internet connection. Regards

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zaidchauhanis een nieuwe Poster
gevraagd in Bekabeld Internet

How to schedule appointment after registering for fiber optic internet

[quote=TAVL]Good afternoon [user=444289]zaidchauhan[/user], After you register for an internet subscription you will have a 2 week legal notice. After this period you will receive an e-mail or text message to make an appointment with T-Mobile partner Guidion as part of the line activation to your home. If you want to get connected more quickly you may want to give up the 2 week legal notice. You can manage this on [url=https://www.t-mobile.nl/thuis/my]your personal T-Mobile Thuis page[/url]. Unfortunately T-Mobile has no specific number for English customers. You can either call the general number. Many of the customer sales representatives can assist you in the English language. Or you can arrange it by someone from webcare on these forums. They read along, and reply within 24 to 48 hours.[/quote] Hi, Do you know shortcut (number of keys to press) for IVR to get talk with someone as I can't understand Dutch, I didn't got success trying random inputs on IVR. Thanks

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