Topics gestart door ryzen01

2 Topics

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ryzen01is een Top Poster
gevraagd in Van bestelling tot installatie

Fiber plans in Amsterdam Zuid

Hi, I am unable to find any transparent information about estimate for laying out fiber in Amsterdam Zuid  (Scheldebuurt / Rivierenbuurt). Can someone here share some information, is it a matter of months, years?  Thanks! 

4
Lisa
2 jaar geleden
R
ryzen01is een Top Poster
gevraagd in Van bestelling tot installatie

Internet not activated yet

I have a new T-Mobile Home subscription. The Internet was supposed to be activated from 10th of December (Tuesday). I received a box with modem and TV receiver last week. I received an SMS at 8:00 AM on Tuesday saying that the line is now active. However it is not, the globe icon on the modem is not green. When I login to My Home I see "Your request is being processed". How can it still be under process if I signed a contract which says Internet service will be active from 10th of December?  I called Tmobile immediately and they said it should come after 6:00 PM. Of course, that did not happen.  I called again yesterday and they told me there that it should definitely become active by the end of day. I called again today and they told me that they see it is not active yet and someone should contact me. When I signed the contract in the shop all I received was that date: 10th of December. Nobody mentioned any extra waiting time. The delivery of service is 3 days late and it is falsely d

9
J
4 jaar geleden

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