Over a weekend internet was jumpy.. and today is completely gone (modem complains about disconnected cable).
In my client page (T-Mobile thuis) I see that issue was opened 21-03-2019.
Any ideas when I could expect to get my internet back?
P.S. rebooting modem and other voodoo do not help.
Beste antwoord door Brian
Hi @mires, the broader network disturbance has since been resolved but your connection still isn't up. The disturbance notice on the My T-Mobile page is incorrect so you can ignore that. We are sending over a mechanic to check your connection and our partner Guidion will contact you to make an appointment. Apologies for the inconvenience and if you have any questions I'm happy to help!