It has been 10 days he said that and I still don't have Internet in the flat. Whenever I call the customer service, they tell the back office will take care of it and call me in 2 business days but no one calls and the Internet is never fixed
Also I cannot cancel my subscription for free because 14 days have passed after signing the contract. The silly thing is that the engineer came to my flat after 20 days so I had no chance to consider canceling it.
Now I'm totally stuck. I can't cancel my subscription, I can't have Internet in my flat and meanwhile I'm paying a fortune to 4G.
I just don't know what to do ...
Beste antwoord door Piotr
I'm really sad to hear that you experienced problems with your subscription! I also see that you've made an agreement with my colleague to cancel your subscription. Too bad we couldn't solve this problem any sooner for you. Sorry for the inconvenience!