Long story short:
21-03-2019 Storing in jouw postcodegebied registered. Did not noticed any problems.
23-03-2019 Internet occasionally disconnecting, but still working.
24-03-2019 Internet occasionally disconnecting, but still working.
25-03-2019 Internet completely gone. 2 calls to the client service - no help. They just mention, that there is Storing in jouw postcodegebied registered and I should wait.
26-03-2019 contacted this forum and Brian helped to schedule technician visit (earliest available date was April 4).
11 days without internet service.
04-04-2019 Came technician, changed modem. Did not helped. Still no internet. Left saying that someone will contact (call) me.
15 days without internet service.
08-04-2019 There is still no internet. No one contacted me. I have no idea when (or if) I'll get my internet connection back.Storing in jouw postcodegebied registered is still on.
Common guys. I know that client service is not a priority for T-Mobile, but it is getting ridiculous. 3'th week is running and it seems noone care.
Beste antwoord door Brian