Beantwoord

Tmobile Home Internet- Regarding Bills

  • 23 januari 2019
  • 1 reactie
  • 214 Bekeken

  • heeft eerste post geplaatst
  • 1 reactie
Hello,

I have just taken a look at the previous bill for Internet costs.

The problem is that I have been charged through the period 17 DEC to 31 DEC(13,55euros).

However, I have not been able to use the internet until 27 DEC when KPN came to fix the lines.
I have already spoke about this matter over the phone and was told that I won't be charged for the period that I did not have internet connection.

Please check on this and solve this problem for me.

Thank you so much!
icon

Beste antwoord door Piotr 12 februari 2019, 16:03

Hi cjk622,

I'm sorry for the late reply! Apparently your message didn't get into our inbox. Do you still have issues with this problem above? If so, could you please send me a DM with your postal code, house number, birth date and the last four digits. Then I'm gonna help you as soon as possible!
Bekijk origineel

1 reactie

Reputatie 5
Badge +2
Hi cjk622,

I'm sorry for the late reply! Apparently your message didn't get into our inbox. Do you still have issues with this problem above? If so, could you please send me a DM with your postal code, house number, birth date and the last four digits. Then I'm gonna help you as soon as possible!

Reageer