1. The instructions are in Dutch. My understanding of Dutch is very little
2. I need tools like plier or screw drivers which I don't have
3. I am not able to figure out the connection point at my house
A) What is the way to request for a technician to install at my house?
Does it attract any extra costs?
C) Everytime I call T-mbobile customer care, I am stuck with the auto-voice options which are told only in Dutch (but I am interested to learn Dutch.)
D) If I try the chat box, most of the time it's connected to bots that understand only Dutch.
E) Will I ever get to speak to a live T-mobile customer care person?
F) Is there any email address for T-mobile that they respond to?
Sorry for leaving so many questions in one post. But this "only forum way" and that too "only in Dutch" type of customer care service is sooooooo frustrating.
Beste antwoord door Brian