Sorry, my Dutch is not good.
I just moved to a new house as tenant and this is my first internet subscription. (my installation date was 2nd of September according to the mail I got.)
I installed my modem (Zyxel T50) according to the instructions but internet light is not lit. I am not sure if a signal coming to the residence. Can you assist me please?
Beste antwoord door Brian
Hi @otuzel, I just checked and your connection should be up since the 2nd of September. Have you connected the modem with the cable labeled 'DSL' to the connection point (ISRA) in the utility closet? I can send over a mechanic to check the connection and make sure everything is working. You will receive an SMS to make an appointment and we'll have you online in no time!