To begin with, why was the earliest date for installation set to 25th of June? When ordering my T-Mobile Thuis on the website, I was asked to choose a date, which was 14th of June, but now I find out that that was just an advertisement scam and instead of 2 weeks it is going to take 4 weeks (assuming you actually fix the problem with the "denied" status).
Why I was not clearly informed beforehand that things will take that long? If I knew it was going to take so long I could have looked for another service provider that can actually deliver in reasonable time instead of having to spend extra cash on mobile internet, so I can stay connected while at home during this month long installation period.
Beste antwoord door Hidden.nld
your date at the beginning of the contract is a wish date. The request is finalized after making a appointment @ Guidion and the gridoperator needs to send one to deliver the connection before the Guidion engineer comes.
basically the grid operator denied the connection because a pending mutation.
usually a previous provider requested a connection termination.
therefor T Mobile needs to wait and retry a request after termination.