Beantwoord

New Connection. No Internet.

  • 25 november 2020
  • 3 reacties
  • 112 Bekeken

I swapped my Internet from Ziggo to T-Mobile today. I got the kit from T-Mobile. I connected to the Telephone line in my home and i get red light in the modem. I have used to correct wire and the correct port. I see the status in my T-Mobile Thuis login is now active. But no Internet. Its so difficult to call customer care. I am working from home and to work without internet is hard. Please help.

icon

Beste antwoord door User6055 25 november 2020, 16:23

I did a restart of the modem now and i see the internet is working. Thank you

Bekijk origineel

3 reacties

Reputatie 7
Badge +19

Hello @User6055 

Is the modem directly connected to the ISRA where the KPN cable is also connected and are you using the grey DSL cable?

Which type of ISRA (connection point) do you have?

 

I did a restart of the modem now and i see the internet is working. Thank you

Reageer