Beantwoord

Package not received

  • 1 juni 2019
  • 2 reacties
  • 214 Bekeken

My internet activation date has already passed but the package containing the modem has still not come.
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Beste antwoord door Sander 2 juni 2019, 15:29

Hi @Supreetarora11,

In some cases the installation package has a delay. We are aware and trying to fix it as soon as possible. My apologies for any inconvenience. You'll receive your package very quickly. Keep an eye on any status updates in My T-Mobile Thuis.
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2 reacties

Reputatie 7
Badge +6
Hi @Supreetarora11,

In some cases the installation package has a delay. We are aware and trying to fix it as soon as possible. My apologies for any inconvenience. You'll receive your package very quickly. Keep an eye on any status updates in My T-Mobile Thuis.
Can you please let me know the exact status, like where is the package as of now?

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