I would like to know why I have extra payment for February.
I ended my contract with a date 27-01-2021
Beste antwoord door Hajar
I would like to give you more information about our cancellation policy. I see your contract ended on 15-1-2021, but if you don’t file a cancellation request your subscription gets extended with each month until you renew or cancel your subscription. You did not file a cancellation request so your subscription is extended. If you would like to cancel your subscription, I can file a request for you. Please keep in mind there is a month notice. Also let me know if you would like to keep this number and transfer it to PrePaid or if you just want to disconnect your subscription.
Looking forward to your reply!